Last Updated: 18th Feb 2026
Introduction
Welcome to Furnotix. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from https://www.furnotix.com, you agree to comply with the following terms. This website is owned and operated by Furnotix (SMC-Private) Limited, a registered entity in Pakistan. All references to “we”, “us”, and “our” refer to Furnotix (SMC-Private) Limited.
1. General Terms
- Eligibility: You must be at least 18 years old to make a purchase.
- Accuracy of Information: You are responsible for providing accurate personal, shipping, and payment details.
- Changes to Terms: We reserve the right to update these terms at any time without prior notice.
2. Orders, Payment, and Billing
- Pricing and Transparency: All prices on our website are displayed accurately and include all applicable taxes. There are no hidden costs or surprise fees at checkout.
- Payment Methods: We accept secure online payments through Safepay (Credit/Debit Cards) and direct bank transfers. Payment is captured securely at the time of order placement.
- Order Confirmation: You will receive an order confirmation via email upon placing an order.
- Refusal of Service: We reserve the right to refuse or cancel orders if fraudulent activity is suspected, or if pricing and stock inaccuracies occur.
- Processing Time: Local orders are processed within 1 to 3 business days. International orders are processed within 2 to 4 business days.
- Delivery Time: Standard delivery within Pakistan takes 3 to 5 business days. International shipping takes 7 to 14 business days, depending on customs.
- Shipping Charges: Any applicable delivery charges are calculated and displayed at checkout.
- Customs and Duties: For international orders, Furnotix is not responsible for any customs fees, import duties, or taxes applied once the package reaches the destination country.
4. Returns, Refunds & Exchanges
- Return Window: To ensure a transparent shopping experience, customers can initiate a return within 30 days of receiving their product.
- Refund Policy: We offer a full refund or free exchange if the product received is damaged, defective, or incorrect. Furnotix does not charge any restocking fees.
- Exchange Policy: If a customer wishes to return or exchange a non-defective product for personal reasons, the item must be in its original packaging and the customer is responsible for the return shipping costs.For full details, please review our Return and Refund Policy.
5. Intellectual Property and Product Design
Furnotix specializes in the original design and manufacturing of minimalist and ergonomic desk accessories and furniture. Certain products may draw functional or aesthetic inspiration from prevailing industry trends or concepts to provide highly functional workspace solutions. Furnotix produces unique, transformative interpretations and strictly does not manufacture, distribute, or sell unauthorized replicas or counterfeit goods. All text, images, logos, and designs on our website are the intellectual property of Furnotix. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
6. Affiliate and Third-Party Programs
Furnotix may offer affiliate, dropshipping, or promotional partnership programs. Participants in these programs are independent contractors and not legal representatives, agents, or employees of Furnotix. We reserve the right to terminate any affiliate account that engages in misleading advertising, misrepresentation of our brand, or violates our operational guidelines.
7. Warranty & Product Quality
All Furnotix products undergo strict quality checks before shipping. Warranty terms may vary by product. Any damage resulting from mishandling, improper installation, or misuse is not covered under our standard warranty.
8. Limitation of Liability
Furnotix shall not be liable for any direct, indirect, incidental, or consequential damages resulting from product misuse, delays in shipping due to external logistics factors, or unauthorized access to your account due to weak user passwords.
9. Privacy & Data Protection
We collect and process customer data securely in accordance with our Privacy Policy. We share necessary data only with trusted third-party payment gateways and logistics providers to fulfill your order.
10. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the appropriate courts of Pakistan.
11. Contact Us
For any queries regarding our Terms and Conditions, or to file a formal complaint, please reach out to our support team:
- Email: [email protected]
- Phone: +92 33 9 33 44 555
- Registered Address: Furnotix (SMC-Private) Limited, Head Office: Chak 363 JB Nawan Bombay, Gojra, P.O 36120, Punjab, Pakistan