Hassle-Free Returns & Refunds
At Furnotix, we strive to provide premium-quality workspace accessories, but if you are not completely satisfied with your purchase, we are here to help. Please read our return and refund policy carefully.
Return Policy
We offer a 7-day return window from the date of delivery. To be eligible for a return:
✅ The item must be unused, in its original packaging, and in resellable condition.
✅ You must provide a valid proof of purchase (order number or invoice).
✅ Customized or clearance sale items cannot be returned unless damaged.
How to Initiate a Return?
1️⃣ Contact Us: Email us at su*****@fu******.com or WhatsApp us at +92 339 33 44 555 within 7 days of receiving your order.
2️⃣ Provide Details: Share your order number, product images, and reason for return.
3️⃣ Ship the Item: If approved, you will be guided on how to return the product. Return shipping charges will be covered by the customer unless the item is defective or incorrect.
Refund Policy
We process refunds within 7 business days after receiving the returned product.
✅ Full Refund:
If you received a damaged, defective, or incorrect item, we offer a 100% refund to your original payment method or a free exchange.
✅ Partial Refund (Exchange Option Available):
If the product is in perfect condition but you wish to return/exchange it for personal reasons, the refund will be processed excluding shipping costs, and you will be responsible for return shipping charges.
Exchange Policy
We offer free exchanges for defective or damaged products. If you wish to exchange an item for any other reason, you will bear the two-way shipping charges.
Steps to Exchange:
1️⃣ Contact us with your order details and the reason for exchange.
2️⃣ Ship the product back to us in its original condition.
3️⃣ Once received, we will dispatch the new product after receiving the required shipping charges.
Important Notes:
🔹 No returns/exchanges are accepted after 7 days of delivery.
🔹 We do not accept returns for customized or sale items unless they are damaged.
🔹 Shipping fees are non-refundable unless the item received was incorrect or damaged.
For any assistance, contact our support team at su*****@fu******.com or WhatsApp us at +92 339 33 44 555.